CUSTOMER REFERENCE & CLIENT TESTIMONIALS

Undoubtedly one of the more powerful ways of engaging with new clients is through customer testimonials, where clients extoll the virtues and values of your product or service, in their own words. It’s so effective that big companies operate global customer reference programmes, solely to generate business growth on an industrial scale. We know this because we’ve probably done more customer reference films and written case studies, than any other independent marketing agency in Manchester – or maybe ten times more in fact.

There's an art and a science behind getting the balance right for customer reference marketing; making it informative enough, interesting and believable. Some reference agencies or case study companies are verbose. We work diligently with our clients to understand what they’re trying to communicate. We build trust with our contributors who are telling their story, so that they feel confident and comfortable in what they say. Plus we work with the legal teams to ensure compliance and that everyone is happy with the end results.

We’ve worked with the biggest companies in the world on their customer reference programmes, delivering high-end compelling client testimonials on video, film and in written format. We’ve worked with A-list celebrity clients and well-known TV personalities in telling their stories for our clients. And, we produce brilliant results. Our customer reference marketing is second-to-none and we have a considerable wealth and depth of experience working across the world on customer reference ‘testimonial’ case studies.

CUSTOMER REFERENCE & CUSTOMER TESTIMONIALS

Undoubtedly one of the more powerful ways of engaging with new clients is through customer testimonials, where clients extoll the virtues and values of your product or service, in their own words. It’s so effective that big companies operate global customer reference programmes, solely to generate business growth on an industrial scale. We know this because we’ve probably done more customer reference films and written case studies, than any other independent marketing agency in Manchester – or maybe ten times more in fact.

There's an art and a science behind getting the balance right for customer reference marketing; making it informative enough, interesting and believable. Some reference agencies or case study companies are verbose. We work diligently with our clients to understand what they’re trying to communicate. We build trust with our contributors who are telling their story, so that they feel confident and comfortable in what they say. Plus we work with the legal teams to ensure compliance and that everyone is happy with the end results.

We’ve worked with the biggest companies in the world on their customer reference programmes, delivering high-end compelling client testimonials on video, film and in written format. We’ve worked with A-list celebrity clients and well-known TV personalities in telling their stories for our clients. And, we produce brilliant results. Our customer reference marketing is second-to-none and we have a considerable wealth and depth of experience working across the world on customer reference ‘testimonial’ case studies.

Customer: reference

Client testimonials  |  Interviews
Customer reference programme
Written case studies  |  PDF case studies
Case study films  |  Infographics
Transcriptions  |  Subtitles

Customer: reference & testimonials

Client references  |  Client testimonials Interviews

Written case studies Filmed case studies

Testimonial planning  |  Infographics

PDF case studies  |   Client management  |  Transcriptions & subtitles

CUSTOMER REFERENCE

We produced  award-winning customer reference materials for clients throughout the world. Working for some of the biggest business brands. From MediaCityUK in the heart of Manchester, we plan, manage and craft customer reference stories with a real difference.

Because we've produced many, many reference films, written advocacy stories and real-life case studies, we know how to get your message and story across in a convincing way. The skills we've honed in developing and delivering customer reference programmes across the world, will help you win extra new business.

And, as we're Manchester's leading experts in customer reference and advocacy, only Thinktank can make your success stories come to life. Get world-class client reference story support, for significantly less than  you may think! Call thinktank now to find out more.

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CUSTOMER TESTIMONIALS

So, you want to make sure that clients choose you, at their moment they make their decision?

That's where that little something extra, to convince clients to choose you, is the biggest help you can get. Imagine being able to wheel-in your biggest client advocate and let them tell your story for you. That's what we do.

Okay you can't actually physically teleport them into your prospects office, but you can do the next best thing. Capture their passion and commitment they have for your service or business and showcase this to your prospects, right at the point they are making their mind up.

It's what all of the big companies do to win new business - we know, because we've helped them do it! Sounds good? Let's talk - contact Thinktank and get ready to improve your bottom line.

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WRITTEN CASE STUDIES

Customer reference projects or customer testimonial programmes often benefit from written case studies. They can be stand-alone or accompanied by other case study formats, however, the written case story plays a really important part.

Unless you're friends with Jeremy Vine, it's likely that you'll benefit from working with a case study agency, to get the best out of client interviews, before they are written-up and edited.

We manage the entire process of building trust, interviewing in a relaxed, focused way before writing your case study to paint all parties in a positive light. Developing that initial bond of trust is critical to producing high quality written case studies.

Let thinktank Manchester manage your written case studies and start making some real improvements in your client reference programme.

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CUSTOMER REFERENCE

We've produced customer references across the world, for some of the biggest names in business. From MediaCityUK in the heart of Manchester, we plan, manage and craft customer references with a difference.

Because we've made a lot of films we know how to get the story across. And, as we're experts in customer reference, we can make your stories come alive. Get world-class reference ability, for significantly less than you imagine. Call thinktank now

CLIENT TESTIMONIALS

At the point of decision making, you need that little something to convince clients to do business with you. It's time for you to wheel in your biggest client advocate and let them tell your story.

Okay you can't actually do that but, what you can do is the next best thing. Capture the excitement, passion and commitment your best clients have for your business, and showcase this to your prospects, as they are making their mind up. Sounds good? Let's talk - contact us now.

WRITTEN CASE STUDIES

We provide a full range of customer reference and client testimonial marketing services. Written case studies play an important part of your story. In addition to capitalising on everything your clients say, we manage the process to persuade them to the optimum references that you can imagine, by developing a bond of trust between us and your client.

Let thinktank Manchester manage your written case studies, get in touch and contact us now.

Case studies that engage and communicate
Case studies that engage and communicate
Case studies that engage and communicate

CASE STUDY FILMS

This isn't easy to say, however, we are the best agency in the UK for creating filmed customer reference stories. No other agency has a marketing expert who will lead the process and direct your customer reference or client testimonial films. And, no other agency has filmed in-house, more customer reference films than we have at thinktank Manchester.

Putting it simply, if you want the best filmed case study and want to keep a good relationship with your clients, we're the best around. Call thinktank marketing Manchester -  contact us now.

INFOGRAPHICS

Infographics help you get your message and metrics across to clients as part of the customer reference story. We develop infographics to back up your facts and achievements, to give your prospects a clear summary of what you can do, without having to read at length.

Let thinktank manage your customer testimonial programme and enhance the message with infographics - contact us now.

TRANSCRIPTIONS & SUBTITLES

Part of the customer reference and client testimonial service is having a thorough backup and database of what your clients say - to repurpose content across a wide range of media. We can provide a full transcription, translation and subtitling service specifically for customer reference programmes.

We have expertise across a range of languages including French, German, Italian, Spanish, Swedish, Flemish, Mandarin and Arabic. Let us help you manage the entire customer reference journey - contact us now.

CASE STUDY FILMS

This isn't easy to say, however, we are the best marketing agency in UK for creating filmed customer reference stories. No other case study agency has our level of senior global brand marketing expertise to lead the process and direct your customer reference or client testimonial films. And, no other agency has filmed in-house, more customer reference films than we have at thinktank Manchester. Quite simply, we're the best Case Study agency in Manchester and our work has been on TV and won awards for innovation.

Putting it simply, if you want the best filmed case study and want to keep that good relationship with your clients, we're the best in town. And in the UK; for customer testimonials.

Find out how our fusion of international marketing expertise and broadcast documentary film-making can make the difference you need. Call thinktank marketing Manchester and let's get started!

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INFOGRAPHICS

Infographics are used extensively across a number of communication channels including TV and Social. Used correctly, they can communicate a complex story in a summarised way, making it easier to assess, compare or see what's happening, without having to give a long explanation.

General Elections, Breaking News and product marketing is where you will see infographics used to great effect. Infographics paint an instant story, helping you get your message and metrics across as an integral part of your customer reference story.

When you need to differentiate yourself from the competition, we develop infographics to back up your facts and achievements; giving your prospects a clear summary of what you can do, without having to read at length.

Let thinktank manage your customer testimonial programme and enhance the message with infographics - contact us now.

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TRANSCRIPTIONS & SUBTITLES

Transcriptions and subtitles play a big part in helping Google and Bing rank your important Customer Stories on their search engines.

People often search online for examples to see if they can find a case study or customer advocacy film that meets their own needs. That's why having a transcription or using subtitles plays a vital part in getting you noticed and ranked higher, online.

We can provide a full transcription, translation and subtitling service specifically for your customer reference programme or advocacy stories.

We have expertise across a range of languages including French, German, Italian, Spanish, Swedish, Flemish, Mandarin and Arabic. Let us help you manage the entire customer reference journey - contact us now.

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Most Popular Questions

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